Meals on Wheels
The Meals on Wheels Program is a voluntary community service for Parry Sound District community members who are elderly or disabled, and unable to prepare their own meals.
What are Meals on Wheels?
Hot or Frozen Meals Delivered to Your Home
Meals on Wheels is a volunteer community service that delivers nutritious meals to individuals living in their own home. Meals on Wheels assists frail older adults who often feel weak and frequently require assistance for daily activities such as: dressing, walking, living independently and making meals to live independently in their own home.
More Than Just A Meal
Meals on Wheels are made especially for the person receiving the meal, and are delivered to their door. Our friendly volunteers deliver the meals, share a smile and provide a safety and well-being check.
This service not only makes mealtimes easier, it connects socially isolated people to a community of caring people.
Who is Eligible?
Meals are delivered to residents living the community who:
- are elderly and frail;
- are convalescing from hospitalization (accident or illness);
- have an illness either acute or chronic;
- have a physical disability; and/or an intellectual disability; and/or a mental health illness; furthermore, the person may lack the skills, resources or equipment to prepare nutritious meals.
- are 18 years of age and older and live in the West Parry Sound District (boundaries apply)
Fruit & Vegetable Bag Program
In addition to our regular Meals on Wheels Program, we also offer the Fruit and Vegetable Bag Program. When you sign up for our Fruit and Vegetable Bag Program, a volunteer will deliver fruit and vegetable bags right to your door. Or, you may make arrangements to have the bags picked up at our office.
#1 – Root Vegetables
A seasonal selection: Yams, potatoes, carrots, parsnips, turnip and other root vegetables depending on availability.
#2 – Assorted Vegetables
A seasonal selection: peppers, broccoli, cauliflower, cucumber, tomatoes, celery, carrots and other vegetables depending on availability.
#3 – Assorted Fruit
A seasonal selection: banana, oranges, apples and other seasonal fruit depending upon availability.
Meals on Wheels FAQs
Read through the FAQs below for answers to our most frequently asked questions about the Meals on Wheels Program.
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What constitutes a "Meals on Wheels" meal?
Menus vary from day to day. They follow the Canada Guide to Healthy Eating. A hot nutritional meal will consist of a serving of meat, a vegetable, pasta/rice or potato, soup with crackers and a dessert.
You can personalize your menu choices by selecting from our hot and frozen meal menus.
Is there a charge for Meals on Wheels?
Yes. However, as Meals on Wheels is a not-for-profit service, the cost is kept to a minimum. You will be invoiced at the end of each month.
What forms of payment do you accept?
- Cheque or money order may be sent through the mail;
- Volunteers do not accept cash;
- Cash may be dropped off at the office.
Who can request Meals on Wheels?
Meals may be requested by individuals, family members, friends, professional caregivers and/ or any health care personnel.
How do I request Meals on Wheels?
To request Meals on Wheels service, please contact our office via phone or email.
How frequently/when are the meals available?
The hot meal program is available Monday to Friday at 12 noon or at 4:00p.m. Frozen meals may be ordered at your convenience.
How frequently do I need to order meals?
No, there is no minimum requirement? You decide how many meals you need, and you plan when you would like to receive the meals.
Are meals available on holidays & weekends?
No meals are not available on statutory holidays or weekends.
Can I have both hot meals and frozen meals?
Yes! You customize your meals on Wheels plan to best meet your needs. Some people use the frozen meals to supplement the hot program. Other individuals choose to purchase frozen food only. Your Meals on Wheels plan will reflect your preferences.
What diets are available?
- Gluten Free (limited)
- Low Calorie
- Low Fat
- Low Sodium
- Vegetarian (limited)
- Vegan (limited)
- Thickened Soups
What should I consider before signing up?
- Special diet
- Diet type
- Food preferences
- Special delivery instructions
- Food allergies
- Delivery plan and frequency
- Food restrictions
- Have you had a fall in the past year?
- Chewing, swallowing or choking
How do I order frozen food?
Frozen food orders are delivered on Wednesdays. You may wish to order weekly, a week in advance, or on an as-needed basis.
Who delivers the meals?
Our screened and trained volunteers are individuals from your community. They not only deliver meals, they also have a moment for a friendly exchange, and take the opportunity to check in on your well-being.
What if there is nobody home for the meal delivery?
To ensure the client’s safety and security, if a client does not answer their door, volunteers have been instructed to notify the Meals on Wheels office. The office will contact your designated emergency contact. If you are not home your meal will not be left.
What is your cancellation policy?
You may cancel the same day without a charge as long as you call before 9:00 a.m.
Is it possible to make special delivery arrangements?
The Meals on Wheels office must receive special delivery instructions by 9:00 a.m. that day. We will not leave a meal without alternative arrangements to ensure the meal is properly covered and refrigerated.
How is Meals on Wheels funded?
Meals on Wheels is funded by the Ministry of Health Long Term Care through our North East Integration Network. We are also a registered charitable organization and gratefully receive community donations.
Other Nutritional Services?
Meals on Wheels Volunteers
Volunteers are there to deliver your meal. They will also check in on you to ensure you are safe, secure and feeling well. If you are not feeling well let the volunteer know and they will contact the office and the office will contact your emergency contact. If the volunteer finds you in an emergency situation due to a fall or illness they will follow up accordingly and emergency assistance will be contacted.
Occasionally volunteers are asked to assist with a task. However that is not their purpose.
If you have another need other than meals, your volunteer may act as a link to community resources. The volunteer will report your need, concern or other request to our office and we will contact you and match you with a Friendly Visiting volunteer or other appropriate service. As for assistance with other, it isn’t that a volunteer doesn’t want to help; they are in route delivering hot meals to others and need to be off to their next delivery.
We are very concerned about volunteer safety. Please advise the office of any concerns that would be an issue for the safety or well-being of the volunteer.
Interested in Volunteering?
Volunteers are always welcome to join our team! Please see visit our volunteer page for more details.